Responsible Gambling

At Btc, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to stay in control.

Our Commitment

We take the wellbeing of our players seriously. Gambling should never be seen as a way to make money or solve financial problems. It is important to recognise when gambling stops being fun and starts becoming a concern.

Signs of Problem Gambling

If you recognise any of the following behaviours in yourself, it may be time to seek help:

  • Spending more money or time on gambling than you can afford
  • Chasing losses or borrowing money to gamble
  • Feeling anxious, frustrated or restless when not gambling
  • Neglecting work, family or personal responsibilities due to gambling
  • Lying to others about how much time or money you spend gambling
  • Gambling to escape stress or emotional problems

Tools to Help You Stay in Control

We offer several features designed to help you manage your gambling activity effectively.

Deposit Limits

You can set daily, weekly or monthly deposit limits on your account. This helps you control how much money you spend over a given period.

Session Time Reminders

Set reminders that notify you about how long you have been playing. These alerts help you keep track of time spent on the platform.

Self-Exclusion

If you feel you need a break from gambling, you can choose to self-exclude from your account for a set period. During this time, you will not be able to access your account or place any wagers.

Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Tips for Responsible Gambling

  • Set a budget before you start and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during gambling sessions
  • Do not gamble under the influence of alcohol or drugs
  • Balance gambling with other hobbies and activities
  • Never chase your losses
  • Keep track of the time and money you spend gambling

Underage Gambling Prevention

Gambling is strictly prohibited for individuals under the age of 18. We carry out verification checks to prevent minors from accessing our platform. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free and confidential support:

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GamCare Counselling and support for problem gamblers
Gamblers Anonymous Peer support through group meetings
BeGambleAware Information, advice and free treatment referrals

Contact Us

If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please do not hesitate to reach out to our customer support team. We are here to help you enjoy a safe and responsible gambling experience.